Privacy Policy
Last updated: March 2026
This policy applies to koidreatelier.com and all Koidre Atelier services
Summary
We collect information you provide and basic analytics data. We use this to provide services, communicate with you, and improve our offerings. We do not sell your data. We share information only with service providers who help us operate, and as required by law. You have rights to access, correct, and delete your data. For details, read the full policy below or contact privacy@koidreatelier.com.
1. Overview
Koidre Atelier LLC ("Koidre Atelier," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you:
- Visit our website at koidreatelier.com
- Engage our professional services
- Communicate with us via email, phone, or other channels
- Receive marketing or promotional communications
- Interact with us at industry events or meetings
By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree with our practices, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Directly
Contact Information: Name, email address, phone number, company name, job title, mailing address
Project Information: Project details, site information, program requirements, reference materials, design preferences, budget parameters
Communications: Correspondence, meeting notes, feedback, survey responses
Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
Professional Information: Professional credentials, portfolio, references, company information
Account Information: Login credentials for any client portals or collaboration platforms
2.2 Information Collected Automatically
Device Information: Browser type, operating system, device type, screen resolution
Usage Data: Pages visited, time spent on pages, navigation paths, features used
Network Information: IP address, approximate geographic location (city/region level)
Referral Data: Referring website, search terms, campaign parameters
Cookies and Similar Technologies: See our Cookie Policy for detailed information
2.3 Information from Third Parties
Referrals: Contact information provided by existing clients or partners with your consent
Public Sources: Publicly available business information from LinkedIn, company websites, industry publications
Service Providers: Analytics data, marketing insights from our technology partners
3. How We Use Your Information
3.1 To Provide Services
- Communicate regarding project requirements and deliverables
- Create and deliver visualizations and design materials
- Process payments and maintain billing records
- Provide client support and address inquiries
- Manage project timelines and milestones
3.2 To Improve Our Services
- Analyze website usage and user experience
- Develop new services and capabilities
- Conduct research and analysis on industry trends
- Test and improve our technology and processes
3.3 To Communicate
- Send project updates and status reports
- Provide service announcements and important notices
- Share relevant industry insights and thought leadership (with consent)
- Conduct surveys and gather feedback
3.4 For Business Operations
- Maintain internal records and business analytics
- Comply with legal and regulatory requirements
- Protect our rights and property
- Prevent fraud and ensure security
- Facilitate business transactions (mergers, acquisitions)
4. Legal Basis for Processing
We process personal information based on the following legal grounds:
Contract Performance: Processing necessary to fulfill our contractual obligations to you
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services, marketing to existing clients, and protecting our rights
Consent: Processing based on your explicit consent, such as marketing communications
Legal Compliance: Processing necessary to comply with applicable laws and regulations
5. Information Sharing
We do not sell your personal information.
We do not rent, sell, or trade your personal information to third parties for their marketing purposes.
We may share information with:
5.1 Service Providers
Third parties who perform services on our behalf, including:
- Cloud hosting and infrastructure providers
- Payment processors (Stripe)
- Analytics services
- Email and communication platforms
- File storage and collaboration tools
- Professional advisors (legal, accounting)
These providers are contractually bound to protect your information and use it only for specified purposes.
5.2 Legal Requirements
We may disclose information when required by law, regulation, court order, or governmental authority, or when we believe disclosure is necessary to:
- Comply with legal process
- Protect our rights, privacy, safety, or property
- Protect the rights of others
- Enforce our terms of service
- Investigate fraud or security concerns
5.3 Business Transfers
In connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and any choices you may have.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Employee training on data protection
- Secure cloud infrastructure with leading providers
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, and contractual obligations
- Resolve disputes and enforce agreements
- Maintain professional liability records
Client project files: Retained for 7 years following project completion
Financial records: Retained for 7 years per tax requirements
Marketing data: Retained until consent is withdrawn
Website analytics: Retained for 26 months
8. Your Rights
Depending on your location and applicable law, you may have the following rights:
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information, subject to legal retention requirements
Right to Restrict Processing
Request limitation of how we process your information
Right to Data Portability
Request your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at privacy@koidreatelier.com. We will respond within 30 days. We may require verification of your identity before processing requests.
9. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of sale or sharing of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
- Right to limit use of sensitive personal information
- Right to correct inaccurate personal information
California residents may submit requests by emailing privacy@koidreatelier.com with "California Privacy Request" in the subject line.
10. International Data Transfers
Koidre Atelier is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
For transfers from the European Economic Area, United Kingdom, or Switzerland, we rely on appropriate safeguards including Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our services are directed to businesses and professionals, not individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
12. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Koidre Atelier.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will indicate the date of the last update at the top of the policy.
For material changes, we will provide notice through our website or by email to affected individuals. Your continued use of our services after any changes constitutes acceptance of the updated policy.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
We aim to respond to all inquiries within 30 days.
Regulatory Information
For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights under the GDPR.
For UK residents: You may contact the Information Commissioner's Office (ICO) at ico.org.uk.
For California residents: You may contact the California Attorney General's office at oag.ca.gov.